Legal
Privacy Policy
This policy explains how Antares collects and processes personal data for business customers using our BI analytics and governance platform. Antares is operated by Dark Lake, LLC (“Dark Lake”, “we”, “our”). For customer account data, Dark Lake is generally the controller. For customer-uploaded or customer-connected analytics data, Dark Lake acts as a processor/service provider under customer instructions.
1. Data We Collect
We process account details, workspace identifiers, configuration metadata, usage metrics, and security-relevant logs needed to deliver analytics and governance features.
We also process names, email addresses, and organization metadata needed for account administration.
When you use the Service to analyze Tableau workbooks, we process:
- Workbook metadata and structure
- Data source configurations (connection types, not credentials)
- Usage statistics from your Tableau environment
- Field names and calculated field formulas
We do not access or store your actual Tableau data values. We only process metadata and structural information needed for analysis.
We collect data from:
- You and your organization administrators
- Your use of the Service
- Connected third-party systems you authorize
2. How We Use Data
Data is used to operate the service, generate analytics insights, route alerts, and support customer workflows.
Telemetry from your BI environments is used only for Antares service operation and governance workflows.
- Secure authentication and session management.
- Product reliability and performance analytics in aggregate.
- Abuse detection and prevention.
- Customer support and service communications.
- Marketing communications only where permitted by law and your settings.
Where required by applicable law, we rely on one or more legal bases: contract performance, legitimate interests, consent, and legal obligations.
We do not sell personal information and we do not share personal information for cross-context behavioral advertising.
3. Sharing and Retention
We share data only with processors and partners needed to run the service and only under contractual or legal obligations.
Data is retained only as long as needed for service delivery, legal compliance, and legitimate audit obligations, including configured retention settings in your environment.
If we transfer personal data across borders, we use recognized transfer mechanisms (for example, standard contractual clauses) where required.
For business customers, a Data Processing Addendum (DPA) is available to govern processor obligations.
4. Security and Your Rights
We use encryption in transit, role-based access, audit trails, and least-privilege operations for production environments.
Depending on your location and applicable law, you may have rights to access, correct, delete, export, restrict, or object to certain processing, and to withdraw consent where processing is consent-based.
California residents may have rights to know, delete, correct, and access portability information, and to limit certain sensitive personal information uses where applicable.
Canadian users may request access and correction under PIPEDA principles.
We verify rights requests before processing them and may request additional information to confirm identity or authority.
5. Contact, Requests, and Complaints
Dark Lake, LLC is responsible for handling privacy and security communications for Antares.
Use the contact aliases below for rights requests, legal notices, and security disclosures.
- Privacy requests and rights submissions: privacy@getantares.io
- Security disclosures: security@getantares.io
- Legal questions and contractual matters: legal@getantares.io
- Formal notice copies: notices@getantares.io
- General support: support@getantares.io
- Data protection contact (if appointed): dpo@getantares.io